Promotions

【BOOK BY MAY 31】 Buy A-Reserve Tickets with Complimentary French Dining Experience
26/04 – 31/05/2019

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The shows are back!

Buy two A-reserve tickets by May 31, and you will get a complimentary french dining experience at Voyage by Alain Ducasse at Morpheus, where you can choose a 3-course set lunch for two or an afternoon tea set for two.

Offer quotas are limited on a first-come, first-served basis!

Shows and meals are valid until Jun 30 (subject to availability and dark dates)

  BOOK THIS OFFER NOW

  BOOK GENERAL SHOW TICKETS

TICKET COLLECTION AT THE EVENT VENUE

  1. Please collect your ticket(s) at The House of Dancing Water Box Office (open from 11am to 10pm daily; Dark Days: open from 11am to 8pm). Upon collection, you must present the Credit Card used in this transaction and your valid Photo ID Card/Passport for verification purposes.
  2. Ticket for Voyages “Lunch Set” or “Tea Set” has to be exchanged for entry at The House of Dancing Water Box Office.
  3. We recommend that you approach or call to the reception for booking at Alain Ducasse reception L03, Morpheus, City of Dreams Macau at least 1 day in advance. Reservation Hotline: [11:00-22:30]: (853) 8868 3436 / 8868 3438

 

PLEASE NOTE


The House of Dancing Water

  1. Latecomers will only be admitted into the theater 15 minutes after the performance has begun.
  2. All guests regardless of age must hold a valid ticket for admittance into the Dancing Water Theater.
  3. Guests in the first four rows may get wet.
  4. Video recording and use of flash for photo taking are prohibited. Please refer to the Conditions of Entry for more information.

Voyages by Alain Ducasse

  1. Dress Code: Smart casual
  2. Each ticket is valid for ONE guest to enjoy the 1 set lunch or 1 afternoon tea only.
  3. All aged are welcome to dine in Voyages by Alain Ducasse
  4. Menus are subject to change weekly.
  5. Ticket must be presented upon entry and unauthorized duplication of letter may prevent your admittance to dine in. No photocopies and damaged will be accepted under any circumstances. It cannot be redeemed for cash.

For purchase from official website

  • The package confirmation letter will be automatically sent to customer’s registered email address after purchase. Customers need to redeem the physical ticket and voucher(s) of Voyage’s set lunch or tea set at The House of Dancing Water Box Office with valid ID, credit card and purchase confirmation. (E-ticket is not applicable for this package)

For purchase from WeChat

  • Customers present the QR code after successful purchase from WeChat at The House of Dancing Water Box Office for ticket redemption. Box Office agent will issue the physical ticket and voucher(s) of Voyage’s set lunch or tea set to guests.

 

REFUND/EXCHANGE POLICY & CONCESSION TICKETS

  1. Transactions are non-refundable or non-exchangeable once booking is confirmed.
  2. No refund and exchange will be permitted due to late arrival, unavailability, postponement or cancellation.
  3. Should there be any problem regarding your purchase, please contact us within 24 hours after your purchase via the following channels. Discrepancies reported thereafter cannot be rectified:
    Macau Hotline - (853) 8868 6767
    Toll Free - Hong Kong 8009 00783; China 4001 20 3316; Taiwan 0080 1876 037
    Email - showenquiry@cod-macau.com

 

TERMS AND CONDITIONS

  1. Any person or entity purchasing a ticket for The House of Dancing Water agrees to be bound by the Terms & Conditions (T&C) affixed at the Box Office and shown on our website www.thehouseofdancingwater.com The ticket may be used only to gain admission to the relevant show mentioned on this confirmation slip and not for any other purpose.
  2. This ticket will not be replaced or exchanged for any reason.
  3. Ticket is sold subject to the Management's right to cancel, alter, add, withdraw, reschedule, substitute or vary the show, seating arrangements and audience capacity.
  4. The Management reserves the right to admission.
  5. Travel to and from venue is the sole responsibility of the ticket holder, therefore no refund and exchange will be permitted due to the alteration, late arrival, unavailability, postponement or cancellation of travel services by land, air or sea.
  6. Patrons attending the show do so at their own risk. The Management is not responsible for any loss, damage, personal injury, liability or death so caused.
  7. For avoidance of doubt, The Management shall have no further liability to ticket holders beyond the face value of the ticket(s) purchased via credit/debit cards.
  8. Ticket prices quoted in Hong Kong dollars for reference only. Payment will be charged in Macau Patacas. The price in Macau Patacas shall apply whenever there is a discrepancy between the prices in Macau Patacas and Hong Kong Dollars.

 

*CITY OF DREAMS INTERNET ACCOUNT

Your particulars have been updated. Please use your email and password for future bookings.

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